People and Organization Development
The Quest for a Killer KPI
How radically simplifying performance metrics helped one company align employee behavior with organizational goals, make smarter investments in the business, and foster a culture of learning and cooperation.
Co-authored with Omri Morgenshtern and Robert Rosenstein.
MIT Sloan Management Review 2022
People Analytics and Business Culture at Agoda
Case A and B (co-author; case subject), Kenneth Goh and Ken Mark: Ivey Publishing (9B17C024, 9B17C025), Ivey Business School (2017)
Ivey Best Seller Award
Increasing Innovation and Productivity in Singapore: The Role of Diversity and Inclusion
Editor, Point-of-View Paper, Government and Regional Affairs Committee, American Chamber of Commerce, Singapore (2019)
Learning and Development
The Sharing Economy
Books, Endings, Beginnings.
Beginnings and endings - life and literature are full of both. In this piece from the Modern Elder Academy's Wisdom Well blog, I reflect on the path to here, and the journey ahead.
Finding Values in a Time of Transition
In the darkness, when external landmarks disappear and the path forward is unclear or simply invisible, moving forward requires an inner sense of direction. When external factors are gone, inner values become more and more important; they are the compass points that help set one’s direction and find one’s way.